Sales Engineer
Riga, Latvia
Hybrid
Our client, a trailblazer in the cryptocurrency fintech sector since 2014, has handled more than $2 billion in transactions in the past three years, solidifying their status as a top industry player. As they prepare to introduce new products designed specifically for business clients, they are seeking a Sales Engineer who possesses a deep understanding of technical details and has a strong enthusiasm for innovation. This essential role involves leading partners through intricate integration processes, offering initial technical support, and equipping sales teams with comprehensive product knowledge.
You are offered:
- Competitive salary and benefits, reflecting your experience and potential.
- The flexibility of remote work, enabling you to thrive from anywhere.
- A vibrant team environment that supports growth and development.
- The opportunity to be part of an innovative company shaping the future of cryptocurrency.
Key Requirements:
- A solid track record in Sales Engineering, Technical Support, or a similar customer-facing technical role.
- Deep understanding of API integration and a strong ability to learn and adapt to new technologies.
- Exceptional problem-solving skills, with a talent for addressing technical issues creatively and effectively.
- Language Skills: Fluency in English is required, with excellent communication skills to explain complex technical concepts simply. Proficiency in additional languages is considered an advantage.
- Demonstrated capability to work across teams, contributing valuable insights to both technical and non-technical colleagues.
- Preferred: Bachelor’s degree in Computer Science, Engineering, or a related technical field.
Responsibilities:
- Expertise in Product and API: Master our products and APIs to become the primary technical advisor for our partners and sales teams.
- Integration Assistance: Guide partners through the best practices for product integration, ensuring a smooth and efficient adoption process.
- Initial Technical Support: Offer first-level technical support to partners, resolving initial queries and common challenges to enhance partner satisfaction.
- Support for Sales Team: Provide crucial technical insights during client meetings and sales calls, addressing technical queries with confidence.
- Educational Materials: Create and maintain resources such as guides, FAQs, and best practice documents to assist partners and the sales team.
- Feedback Communication: Serve as a bridge between the sales and product development teams, conveying partner feedback to inform product improvements.
Sounds interesting?
Join the team and be an integral part of shaping the future!
Are you interested? Please feel free to contact us if you need any further information
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